Bachmann Group Completes a ‘Clean Sweep’ of ISO Quality Audits
Early April saw the completion of successful ISO 9001 Quality Standard across all of the Bachmann Group Companies. Bachmann Training and Bachmann Recruitment had already passed with flying colours and subsequently; the head office in Guernsey also completed its audit without comment.
In fact the DNV-GL auditor who has been auditing the Bachmann head office for the last 12 years commented that it was one of the best audits he has undertaken!
The ISO quality management standard sets out to clearly demonstrate an organisations’ commitment to quality and customer focus.
ISO 9001 is the most widely recognised international quality management standard. It promotes enhanced customer satisfaction through continual improvement of the effectiveness of a company’s management system.
Certification of an internal quality management system demonstrates a commitment to consistency, continual improvement and customer satisfaction. These are tangible business benefits that play an important part in building a sustainable business performance. ISO 9001 provides specific requirements for a quality management system that will enhance a company’s ability to consistently deliver products and services that meet customer - as well as statutory and regulatory requirements.
Independent assessment and certification of a quality management system by DNV GL gives a clear demonstration to the market that the company works to apply an effective quality management system in its organization.
Speaking about the certification, Bachmann Group CEO Nick Saul stated: "This is further confirmation of the company's determination to be at the forefront of marine issues and the pride everyone has at Bachmann's to do the job well, and especially to look after the crew we employ.
Gary Le Cras who heads up Bachmann’s Yacht Management Division said: “We are really proud to be part of such a well regulated and long established maritime services group. When a yacht owner comes to us for advice and management of his vessel, he has the assurance of plugging into an organisation with 40 years of proven competence, together with a fully traceable and transparent process behind its in-house operations.”
Bachmann Yachts have a growing fleet of luxury yachts under their management, including some well known classics, and are currently appearing at the Palma Superyacht Show in Mallorca from 28th April to 2nd May 2016, where they are are looking forward to meeting clients old and new…